REFUND RULES
Return Service Norm Statement
As a basic after-sales service guarantee, the return mechanism aims to solve the experience deviation between user purchase expectation and actual product use, and create a more reassuring consumption environment. All service specifications are formulated based on universal consumer service conventions, focusing on balancing the legitimate rights and interests of users and the rational operation of service services. In the whole return service link, we always adhere to the principle of objectivity and impartiality, neither setting excessive threshold for legitimate user demands nor providing service concessions for non-compliant return behaviors. The judgment standard of commodity qualification takes the general intact state of the industry as the benchmark, and flexible judgment will be made in combination with actual use scenarios for individual special cases. The whole processing link is standardized and transparent, and users can grasp the service progress through official channels. All final processing conclusions are derived from comprehensive verification of commodity state, application materials and service norms, with certain rationality and universality.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
As a basic after-sales service guarantee, the return mechanism aims to solve the experience deviation between user purchase expectation and actual product use, and create a more reassuring consumption environment. All service specifications are formulated based on universal consumer service conventions, focusing on balancing the legitimate rights and interests of users and the rational operation of service services. In the whole return service link, we always adhere to the principle of objectivity and impartiality, neither setting excessive threshold for legitimate user demands nor providing service concessions for non-compliant return behaviors. The judgment standard of commodity qualification takes the general intact state of the industry as the benchmark, and flexible judgment will be made in combination with actual use scenarios for individual special cases. The whole processing link is standardized and transparent, and users can grasp the service progress through official channels. All final processing conclusions are derived from comprehensive verification of commodity state, application materials and service norms, with certain rationality and universality.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.